Frequently Asked Questions
What services do you offer?We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.
How do I get started?Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
What makes you different?We combine a thoughtful, family-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
What geographical areas do you service?We are headquartered in Sumter, SC and we build throughout South Carolina. . Unsure about your exact location? Call us and we’ll confirm coverage and plan next steps.
Q: What guarantees or warranties do you provide on your work, and how do you handle post-completion issues?
We provide a written workmanship warranty on all labor and applicable manufacturer warranties on materials. Warranty lengths vary by project and will be specified in your contract. If an issue arises, contact our office to schedule an inspection. If covered, we’ll repair at no cost or coordinate with the manufacturer. Emergency repairs are handled promptly, and we document all work and communications.
Do you offer design consultations and custom plans for outdoor living spaces?
We take a people-first approach to every project. From your first inquiry through final walkthrough, we listen carefully to your needs, explain options in plain terms, and keep you informed at every milestone. Our team balances thoughtful design and craftsmanship with reliable scheduling and transparent pricing, so you always know what to expect. The result is beautiful, long-lasting work delivered with the respect and professionalism your home deserves.